Confidentiality and Privacy Policy

Privacy Policy

Last updated: March 2026

At Carlaa, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described below.

Information We Collect

When you visit or shop on our website, we may collect certain information to process orders and improve your experience.

This may include:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

  • Order history

  • Device and browsing information (such as IP address and cookies)

Payment details are processed securely through our payment providers and are not stored on our servers.

How We Use Your Information

We use the information we collect to:

  • Process and ship your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and shopping experience

  • Prevent fraud or unauthorized transactions

  • Send updates or marketing emails if you have opted in

You can unsubscribe from marketing emails at any time.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

However, we may share necessary information with trusted third parties to operate our business, such as:

  • Payment processors

  • Shipping and delivery services

  • Website hosting providers

  • Analytics services

These partners only receive the information necessary to perform their services.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze website traffic.

Cookies may help us:

  • Remember your preferences

  • Improve website performance

  • Understand how visitors use our site

You can disable cookies in your browser settings if you prefer.

Data Security

We take reasonable precautions to protect your personal information.

Our website uses secure technologies and trusted service providers to help ensure your data is handled safely.

However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to your data

  • Request deletion of your personal information

  • Opt out of marketing communications

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Carlaa
Email: thecarlaashop@gmail.com